Job Description

MOVE Your Business proudly represents a leading U.S. hard money lender specializing in real estate investment financing. Since 2007, the company has provided fast, flexible funding—often closing deals in 5 to 15 days—to help investors move with speed and confidence.

We’re hiring a skilled Salesforce Administrator to lead the ongoing enhancement and management of our client’s Salesforce platform. This role requires a detail-oriented professional with strong technical skills and a user-focused mindset. Responsibilities include user management, platform upkeep, data quality, and change management—bridging technical solutions with business needs.

**Benefits: **

* Competitive salary 
* Monthly Performance Incentive (only for full-time roles | based on given metrics |can range from $40 - $50) 
* Strong support system 
* Salary increase starting in your first year of employment (based on performance)
* Health benefit ($30/month) 
* No computer activity monitoring 
* Training materials for upskilling provided 
* Paid holiday leaves (depending on the holidays that the client observes) 
* Paid sick leaves (sick leave convertible to cash if perfect attendance) 
* Paid planned leaves 
* Internet Allowance ($25/month)

**Key Responsibilities**

* User Management & Support
* Manage user accounts, roles, permissions, and licenses.
* Provide user support and training to improve adaption and satisfaction.
* Communicate platform updates to users and stakeholders.
* Develop and deliver training sessions and maintain user guides and technical documentation.
* System Configuration & Customization
* Maintain and customize the Salesforce environment to fit user needs.
* Perform system configurations and customizations, including: Workflows, Flows, Process Builder, Page layouts, & Reports
* Manage sandbox environments and system deployments.
* Integration Management
* Oversee and manage integrations between Salesforce and other applications such as The Mortgage Office, Elevate, HubSpot, and others.
* Troubleshoot integration issues and optimize data flows.
* Data Management & Reporting
* Ensure data accuracy and integrity through validation rules, automation, and regular data management.
* Create and maintain dashboards and reports for marketing analytics and performance tracking.
* Provide insights and actionable recommendations based on data analysis.
* Stakeholder Collaboration & Strategic Planning
* Collaborate with stakeholders to gather requirements and design scalable solutions.
* Develop and maintain a platform roadmap aligned with business goals.
* Work with senior management on strategic initiatives and optimize platform features to meet evolving needs.
* Cross-functional Support & Adhoc Projects
* Support other departments to achieve organizational objectives and participate in cross-functional initiatives.
* Execute larger ad hoc projects, special assignments, respond to urgent requests, and provide temporary coverage during resource gaps or transitions as needed.

**Requirements**

* Minimum of 2+ years of hands-on experience **as a Salesforce Administrator** with both **Salesforce Classic and Salesforce Lightning.**
* Strong knowledge of Salesforce products and features, including workflows, Process Builder, Flows, and other automation tools.
* Experience managing integrations with external systems (Mortgage Office, HubSpot, Elevate, etc.) preferred
* **Salesforce Administrator Certification.**
* Proficiency in Excel and Office 365.
* Experience in change management and governance.
* Excellent relationship-building skills and the ability to liaise with stakeholders at all levels.
* Proven ability to translate requirements into technical solutions and design scalable, best practice solutions.
* Strong experience in user training and support, as well as technical documentation.
* Experience with database management (TSQL, MySQL) and business intelligence tools (Tableau, Power BI) is a plus.
* Amenable to work Monday–Friday, 8 AM to 5 PM PST (US/Canada)

**Preferred Qualifications**

* Demonstrated experience in marketing analytics report development and maintenance.
* Additional Salesforce certifications (e.g., Advanced Administrator, Platform App Builder).
* Experience working with integrated applications such as HubSpot, Phoneburner, Elevate UC, CoStar, Reply.io, Zapier, and similar tools.
* A proactive attitude toward platform enhancements and continuous improvement.
* Strong analytical and problem-solving skills, with a detail-oriented mindset.

**Working Hours:**

Full Time (40 hours per week)

Monday through Friday, 8 am to 5 pm PST (US/Canada)

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