Job Description

Who We Are
Ryse Health is on a mission to create a world that is free of the burden of chronic disease. In order to do that, we have designed an innovative health care model for families and individuals living with type 2 diabetes. This model combines best-in-class therapies and technology with day-to-day support, coaching, and analytics to help patients to achieve extraordinary outcomes.
What you'll do
We're looking for an experienced Health Coach/Medical Assistant to support both new and existing patients in our Baltimore, Bethesda, Dundalk and Towson locations. You'll serve as the face of Ryse Health for our patients and will build and foster professional and trusted relationships with patients, their families, and the Ryse Health team. As a Health Coach, you will:
Empower patients to reach their goals by using motivational interviewing techniques
Train patients on continuous glucose monitor (CGM) setup and start
Utilize CGM data to motivate, educate and empower patients to support their success
Collaborate with the Ryse Health team on care planning and support patients in the successful implementation of care plans
Communicate with patients through video calls, in person meetings, telephone and messaging
Complete initial patient intake during clinical visits including overview of Ryse clinical model, vital signs, and medical history
Complete retinal scan with patients
Submit records requests for new and existing patients
Review records and update charts as appropriate
Prior authorization submissions
Assist patients with filing medications and medication coverage
Patient assistance application submissions
Other duties as assigned
About You
1+ years of experience in a clinical setting
Motivational interviewing training a plus
Phlebotomy or Medical Assistant certification and experience a plus
Self-motivated and adaptable to changing processes
Ability to balance multiple competing priorities, and keeping track of the little details
Passion for the impact of your work on the broader world, and excitement to help reduce the burden of chronic disease
We want you to know
Ryse Health is an Equal Opportunity Employer. We celebrate diversity and are committed to building an equitable and inclusive environment for all.
Note: Full COVID-19 and flu vaccination is required. For more information and to learn more about Ryse Health, check out our careers page.
Please be aware of fake job offers coming from people claiming to be Ryse Health employees. Ryse Health employees and/or our recruiters will never ask you for money or personal information like bank account numbers, and will always ask for a phone call or video call as the first step in our hiring process.

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