Job Description

About the Company

• Family owned and operated company, proudly headquartered in Martinsville, VA.

• Provides a people-first culture rooted in respect, integrity, and a commitment to continuous improvement.

• An ESOP (Employee Stock Ownership Plan) company, providing employees with the opportunity to share in the company’s long-term success through ownership equity.

• Competitive compensation along with a comprehensive benefits package, including health insurance, 401(k) with company match, paid time off, holidays, and life and disability coverage.

• Regional provider of residential, commercial and industrial products and services.

• A forward-thinking company, focused on innovation, operational excellence, and delivering solutions that build trust with every customer.

Your Responsibility

• You will train directly under the Office Manager as part of a planned leadership succession, gaining the knowledge and experience needed to eventually oversee administrative operations.

• You will provide operational leadership to the office team, ensuring billing, customer service, and payment processes are completed with accuracy and efficiency.

• You will take responsibility for key financial functions, including managing accounts receivable, processing bank deposits, and resolving discrepancies to support daily business operations.

• You will oversee inventory and fuel tracking activities, verifying deliveries, managing supply orders, and coordinating logistics across departments.

• You will maintain accurate business records and develop reports that support decision-making for customer accounts, fuel usage, and operational performance.

• You will manage scheduling and service workflows, preparing billing and work order documentation to ensure seamless coordination with field operations.

• You will lead day-to-day office functions, reinforcing process discipline, supporting team accountability, and identifying opportunities for efficiency and improvement.

• You will support customer service execution, maintain schedules and update information to ensure reliable and consistent service delivery.

What we are looking for?

• You will have a degree in accounting, business administration, or a related field, or equivalent experience in office management, customer service, or accounting roles.

• You will possess strong interpersonal skills and excellent written and verbal communication abilities and be highly organized, detail-oriented, and capable of processing transactions and solving problems accurately under limited supervision.

• You will be proficient with business systems and software’s to generate accurate and timely reports. 

• You will have the initiative and judgment to assist with scheduling, training, and day-to-day decision-making in a team-oriented environment.

• You will bring a customer-focused mindset and the ability to build trust and deliver service excellence with every interaction.

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