Job Description

Vacancy Announcement

ADMINISTRATIVE SUPPORT SPECIALIST I
POLICE DEPARTMENT RECORDS SECTION

STARTING SALARY RANGE: $37,979- $41,777 DOQ

 

Under general supervision, this position typically provides routine administrative and clerical support which may include word processing, data entry, opening/sorting mail, copying, filing, faxing, answering phones, greeting visitors, and providing basic departmental information.

Successful candidate will have a high school diploma or GED; six (6) months or more of clerical experience; or equivalent education and/or experience.  Additionally, successful candidate will have good PC skills, with experience in Microsoft Word, Excel, Outlook and PowerPoint, and other basic data entry products. A complete background check to include a polygraph is required.

JOB SUMMARY
Under general supervision, provides high levels of customer service by answering the telephone; greeting office visitors, providing accurate information to callers and visitors, fielding general complaints, taking messages and/or forwarding caller or visitors to the appropriate staff.

ESSENTIAL JOB FUNCTIONS:

• Enters calls for service via the CAD system for citizens requesting to see officers or needing legal advice in the lobby.
• Performs civilian fingerprinting services for employment, licensure, background checks and for court orders related to expungement and restoration of gun rights.
• Provides general information and guidance to the public regarding traffic and parking laws and local ordinances.
• Completes all criminal and traffic records request for investigators or other law enforcement agencies performing background checks via fax, e-mail and in-person.
• Handles requests for police reports from Probation & Parole, local courts and other local and federal law enforcement agencies.
• Receives report requests for incidents and accidents from the general public and third party reporting agencies. Redacts report as necessary to comply with applicable FOIA laws and refers other report requests to appropriate personnel as necessary.
• Provides staff and the public with various information and/or materials and may conduct research to locate requested information or materials as needed.
• Interacts and communicates professionally and courteously with the immediate supervisor, other department personnel, other City department heads and employees, customers, sales representatives, various outside professionals and agencies, and the general public.
• Performs other related duties as assigned.

While the position is open until filled, completed City applications should be submitted before the close of business on July 25, 2025 to be considered. Applications may be found at:  .  Additional information about our hiring process may be found on the Fredericksburg Police Department’s web page

The City of Fredericksburg provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
If you have further questions please contact:
Sergeant Heather Shepherd
540-654-5753
recruiting@pd.fredericksburgva.gov
Email correspondence is preferred .

City of Fredericksburg Human Resources Department
715 Princess Anne Street, Room 217
Fredericksburg, VA 22401
fxbghire@fredericksburgva.gov          

 

Job Tags

Full time, Work at office, Local area, Immediate start, Trial period,

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